Australian Associated Press is the media company that businesses turn to for news, information, analysis and publishing solutions. With breaking news firmly at our core, our vast range of products and services help clients connect and engage with their audiences. AAP is your integrated, simple solution.
What we do
Australian Associated Press provides a wide-range of media solutions through its divisions – Newswire, Pagemasters, AAP Studio, Medianet, Mediaverse and MegaForm.
At its heart is AAP Newswire – a breaking news service (text, photographs and video) delivered every day to hundreds of websites and newspapers. Our news service sets the standard for accuracy, reliability and impartiality.
Through its Pagemasters division, AAP provides production services (sub-editing, listings and imaging) to media, sporting bodies and the education sector.
AAP Studio is our creative hub, delivering design, content, digital development and production solutions for brands and publishers.
Our Medianet division is Australia’s largest distributor of press releases and connects clients with audiences through its vast database of contacts.
AAP also operates Australia’s leading media analysis agency, Mediaverse, which delivers bespoke media intelligence and reputation tracking for some of the country’s largest organisations.
Sport is very much in AAP’s DNA as well. Our MegaForm business supplies racing data (fields, form, comment and much more) to hundreds of form guides and websites around Australia.
AAP has developed a rigorous set of principles to ensure its journalists and journalism meet the very highest of community expectations.
AAP Standards upholds the high standard of journalism in all formats to promote trust and confidence in AAP’s news service by:
- Reinforcing AAP’s stated principles of accuracy, fairness, balance and independence
- Advising on policies, standards and style guides to keep pace with changing community attitudes
- Reviewing newsroom responses to external complaints and to criticisms of the AAP news service to ensure they are fair and timely
- Providing an independent appeal and response procedure for external complainants
- Reporting to the executive management team on key editorial performance metrics
AAP Standards holds regular quarterly meetings, with additional meetings scheduled as needed to address complaints. The committee is comprised of independent chair and two other AAP staff members not involved in daily editorial operations. The chair is appointed by the Editor-In-Chief for a minimum two-year term.
Scope and Authority
The committee will:
- Respond to all complainants.
- Provide actionable recommendations on editorial issues as required to the Editor-in-Chief, who will provide a timely response. If the response is deemed unsatisfactory, the committee may refer the matter to the CEO.
- Reconsider and investigate complaints on appeal without fear or favour.
AAP is committed to maintaining the highest standards of accuracy, impartiality and fairness. AAP is a member of, and is bound by our own Code of Practice, and the Standards of Practice drafted by the Australian Press Council.
If you believe AAP has breached its standards, please contact us at email@example.com.
If you are not satisfied by the response you receive from AAP Standards, you may contact the Australian Press Council at firstname.lastname@example.org, by phone on +61 2 9261 1930, or via this form.
Code of practice
AAP has formulated a Code of Practice for its journalists. The code brings together the industry’s best practices. All AAP journalists are expected to read it and abide by it.
AAP’s role as the national news agency is to produce a news service which maintains the highest standards of accuracy, impartiality and fairness.
The company’s policy on editorial standards addresses news agency requirements, and is in line with generally recognised principles of journalism.
AAP’s policy is as follows:
1.1. AAP has a valued reputation as “the reliable source”. All information, comment and opinion reported on our wires must be authoritatively sourced.
1.2. Sources must be identified by name unless there are compelling reasons for not doing so. Always query a source’s motives when they request anonymity.
1.3. The vague attribution “sources say” is generally not acceptable, unless it is the only way to protect a vital source in a matter of public interest.
1.4. While photographic images can be enhanced to improve resolution, an image must not be altered in such a way that it misrepresents the subject matter.
2. Impartiality and Fairness
2.1. AAP does not promote particular views or commercial interests, either through undue emphasis or by suppressing relevant material.
2.2. In reporting views on controversial matters, always seek to include a fair balance of other views. Any comment or conjecture by the journalist writing the story should be identifiable as such.
2.3. AAP journalists have latitude to express their own views more freely only when, in the opinion of the Editor in Chief or Editor, they have special knowledge or expertise or sufficient reputation. Such pieces should be labelled as View, Comment or Analysis.
2.4. Individuals or groups singled out for criticism should be given a right of reply, in the original story whenever possible.
2.5. Emotive or contentious adjectives should be avoided unless they are being quoted.
3.1. Inaccuracies or suspected inaccuracies which affect the integrity of stories on our wires must be dealt with promptly.
3.2. When we acknowledge an inaccuracy, a correction should be issued at urgent priority.
3.3. Challenges to accuracy or fairness in our stories must be referred to the News Editor or Editor. If there is serious doubt, particularly on legal grounds, we must alert subscribers to hold a story pending clarification. If such doubts are confirmed, we must advise subscribers to kill the story, issue take-down notices to internet subscribers and replace with a corrected version as soon as possible.
4. Conflicts of Interest
4.1. Journalists must consult the Editor before covering a story which involves or might involve a conflict of interest, either through active membership of a political, lobby or community group, or from personal, family or financial considerations.
4.2. Journalists must not use for their own profit financial information they receive in advance of its general publication, nor should they pass such information to others.
4.3. Journalists must not write about shares, securities and companies in whose performance they know that they or their close families have a significant financial interest without disclosing the interest to the Editor or the Finance Editor.
4.4. Journalists must disclose to the Editor or Finance Editor any personal trading, either directly or through nominees or agents, in shares or securities about which they have written recently or about which they intend to write in the near future.
4.5. Failure to notify the Editor of any real or potential conflict of interest before a story is issued on AAP wires may result in dismissal.
5.1. Invitations to AAP journalists from government, commercial and sporting organisations for expenses-paid trips and other assistance to cover events in which those organisations have an interest must be referred to the Editor.
5.2. Generally, such invitations will be accepted only if they are made to AAP as an organisation and provided the Editor or appropriate desk editor is satisfied that the event is worth covering.
5.3. In no circumstances can AAP guarantee to write a particular story.
5.4. Travel stories written as a result of invitations should concentrate on the region or the area, rather than the specifics of a hotel or resort. Travel features should include a “how to get there” section at the bottom of the story with details of airline schedules, etc, (and) a disclosure such as “The author travelled as a guest of…”.
5.5. No AAP journalist may be interviewed in a professional capacity in any of the news media, nor take part in a panel discussion, without the prior approval of the Editor.
6.1. AAP does not sanction misrepresentation, deceit or subterfuge to obtain information.
6.2 AAP journalists must clearly identify themselves as such when interviewing and gathering material.
6.3. Journalists must not obtain information or publish material obtained clandestinely by using listening devices or by intercepting private telephone conversations.
7.1. Gratuitous emphasis should not be placed on gender, religion, minority groups, sexual orientation, race, colour or physical or mental disability. Such references should be included in copy only where they are strictly relevant.
8. Offensive Language
8.1. Offensive language, especially obscenities and terms of abuse relating to particular groups in the community should be used only when they are essential to the meaning of the story, and never gratuitously.
8.2. Circumstances in which the words used are essential to a story might include use of a swear word in public by a major public figure; or a direct quote of an important piece of evidence in a court case, but then only if the word itself is an integral part of the evidence.
8.3. Stories containing offensive language must begin with a warning to subscribers, so that they can make their own judgment.
9.1. Personal privacy should be respected unless it interferes with publication of matters of public record, or of significant public interest. If in doubt, consult the Editor.
9.2. Approaches to people suffering trauma or grief should be undertaken with care and sensitivity.
9.3. Relatives of people convicted or accused of crime should not be identified unless reference to them is strictly relevant to the story.
10.1. Children under the age of 16 should not be unduly prompted in interviews or given inducements to co-operate, and every effort should be made to seek the permission of a parent or other legally responsible adult.
10.2. Children should not be approached in schools without the permission of the school authority.
10.3. Children should not be identified in crime or court reports without legal advice.
11.1. AAP does not report graphic details of suspected suicides or suicide attempts. See separate briefing on reporting suicides.
11.2. Any suicide notes obtained by AAP staff must immediately and unfailingly be referred to the Editor.
12. Public Emergencies
12.1. Great care must be taken in reporting threats of violence to the public by bombs or other means of extortion such as contamination of groceries.
12.2. Generally, we do not run stories about hoaxes or suspected hoaxes unless there is an overriding public interest. If in doubt, consult the Editor.
13. Social Media
13.1 AAP journalists may not use personal blogs or social networking sites like Twitter and Facebook to post AAP-generated material or links to such material, or to make comments relating to their work, other AAP employees or to AAP and its policies and practices.
13.2 Content from social networking sites should be used in AAP stories only when the material is publicly available and the bona fides of the source has been established and checked. This should be done in consultation with the desk editor.
13.3 Material from social networking sites like Facebook may be used only from pages that are publicly available. Journalists must not attempt to bypass security settings to obtain access to such material. Images from such sites can only be used in consultation with the News Editor or Editor.
Careers at AAP
AAP’s success can be attributed to its people. We cultivate a workplace culture which is supportive, honest, inclusive and positive.
Through its multiple divisions, AAP offers employment opportunities for a wide-range of jobs. We look for people who have a passion for the media.
Our employment portfolio includes journalism, administration, IT development and engineering, finance, sales, marketing, customer service, media analysis and human resources.
For all employment inquiries, email email@example.com
Cadet and intern program
AAP offers a comprehensive and highly-regarded 12-month cadetship program. Aspiring young journalists are rotated through disciplines including general news, finance, politics, courts, entertainment, video, sport and racing. Cadets must achieve 120 words per minute in Teeline shorthand to graduate.
AAP also has a news interns program. This focuses on online research, data mining, video, reporting and news writing, all while upholding traditional virtues of accuracy, speed, ethical reporting, clear writing and good grammar.
Applications for AAP’s 2020 cadet and intern programs will open on April 1, 2020 and close April 15, 2020. Please email applications to firstname.lastname@example.org
AAP partners with various community groups and not-for-profit organisations. We are committed to supporting the community and encourage our staff to take time out of their daily schedule to volunteer.
AAP partners with community groups and not-for-profit organisations to provide staff with the opportunity to give back through our volunteering program.
Each employee is granted a day of paid leave each year so they can lend a helping hand to one of AAP’s chosen charities or a charity of their own choice. The opt-in program is aimed at supporting the community and connecting staff with the virtues of volunteering.
AAP also hold fundraising events such as Australia’s Biggest Morning Tea, Jeans for Genes Day, Steptember and the annual food and toy drive for the Salvation Army.
Our charity partners are:
The Wayside Chapel
The Wayside Chapel provides support and advocacy and assists homeless people and others on the margins of society by creating a community where barriers or judgement are broken down and people from all walks of life are provided a safe place and welcomed. They offer programs and services which ensure access to health, welfare, social and recreation activities to those those who are marginalised and often left by the wayside.
Foodbank is the largest hunger relief organisation in Australia which acts as a pantry to other charities and community groups. Foodbank restores hope to people who are struggling by rescuing and sourcing food and groceries from farmers, manufacturers and retailers and distributing them through front line charities around the country to people in need.
Aruma (formally known as NSW House with No Steps)
Aruma supports people with disabilities by providing access to services which encourage social and community participation, independent living, daily life skills and education. They act as a helper, mentor and coach for those with disabilities and ensure they are supporting people to live a great life, the life they want, the life they choose.
Vinnies CEO Sleepout
Every year, the Vinnies CEO Sleepout aims to raise over $7 million nationally for accommodation, counselling, healthcare, food and other homelessness support services. It is about much more than spending a night on a piece of cardboard, it aims to break the cycle of homelessness.
Ozharvest CEO Cookoff
The OzHarvest CEO CookOff feeds and entertains over 1,400 people in need, whilst providing an opportunity for Australia’s top bosses and their staff to lead by example in service to Australians who face food insecurity. On the night, participants are grouped into teams and paired with celebrated chefs from Australia’s top kitchens to serve up meals to our wonderful guests. As a participant, it is an opportunity to share a meal with a community that you would not often have an opportunity to break bread with.
Hear from our staff
“The volunteer day consisted of working in the packing warehouse alongside staff who had disabilities. The leaders there were extremely attentive and nurturing. It was a beautiful and supporting community at Aruma.”
Donna Huynh, Group Human Resources Manager, at Aruma (formerly known as House with no Steps)
“I was struck by ‘Eric’. He’s been three weeks off crack…He was from my home town in NZ, which really made me think how different two lives can be.”
Ant Phillips, Managing Editor, Pagemasters, at The Wayside Chapel
“It was amazing how many donations Food Bank receives.”
Angie Gemmill, Digital Archiving Manager, Pagemasters at the Wayside Chapel
“The experience gave me a small glimpse into what is daily reality for over 105,000 people and I learned some important things about the seriousness of the issue.”
Bruce Davidson, CEO at the Vinnies CEO Sleepout
Products and services
AAP provides a comprehensive suite of integrated media solutions, designed to effectively and efficiently connect clients with their audiences.
Australia’s national news agency, delivering a continuous stream of breaking news, information and images direct to clients. Ready-to-use on all platforms and channels, our news service sets the standard for accuracy, reliability and impartiality.
Pagemasters is a global provider of sub-editing, listings and imaging services. Our highly-skilled editors provide complete media production services to metropolitan and regional newspapers, websites, magazines, sporting bodies and education sectors.
The leading provider of media intelligence and communication solutions, AAP Medianet’s Distribution and Database services connect organisations with Australian media professionals to achieve their PR and communication goals.
Megaform supplies racing data and content for gallops, greyhounds and harness to hundreds of form guides and websites around Australia. Fields, form, comment, results and much more. Our racing data is trusted, accurate and reliable.
Breaking news, feature and stock photography, delivered at speed and on-demand. Quality-controlled and curated by our network of professional photographers and editors, coverage focuses on national and world events, sport, entertainment and lifestyle.
Australia’s leading media analysis agency providing bespoke media intelligence and reputation tracking for Australia’s largest organisations. Our team of media experts deliver data-driven insights to help clients make strategic decisions, manage reputation and leverage trends.
Australia’s leading publisher of biographical data, records and media guides. Research, target and connect with key Australian contacts and companies in media, government institutions, organisations and associations.
AAP Studio is a team of big thinkers, strategists, designers and problem solvers. Drawing on AAP’s broad range of editorial and creative resources, Studio delivers engaging content and thoughtful design solutions for brands and publishers.
Chief Executive Officer
Bruce began his career as a cadet journalist in regional Victoria before moving to community newspapers in Melbourne, and a stint in the UK. He joined the Herald and Weekly Times in Melbourne in 1980, where he was a sub-editor on the-then afternoon daily The Herald. He moved to the Sun News-Pictorial in 1985, and served in several senior editorial roles.
He was also the founding Deputy Editor of the Sunday Sun, now the Sunday Herald Sun. Bruce formed Pagemasters, a page-ready solutions provider, in 1991. In 2002, Pagemasters was acquired by AAP, and Bruce stayed on as Managing Director until his appointment as AAP CEO in 2010.
Emma joined AAP in 2002 after working with legal firms in media, telecommunications and commercial law. Appointed General Counsel late that year, Emma has become an integral part of the agency’s leadership team. She represents AAP on the board of the News Media Coalition, which lobbies sporting, entertainment and other bodies for press freedom to cover events.
Emma has represented AAP in various forums, including Australia’s Right to Know, the Senate Inquiry into Sports News Reporting (leading to the establishment of the Code of Practice for Sports News Reporting), the Senate Inquiry into Evidence Amendment (Journalists’ Privilege) Bill (resulting in the Journalists’ Shield Laws) and the Independent Inquiry into Media and Media Regulation.
Editor in Chief
Tony Gillies joined AAP as Editor-in-Chief in January 2004, having spent 25 years in various editing and group roles with Rural Press, Fairfax and News Limited. Tony was appointed with a mandate to bring the news agency closer to its subscribers and aid them in their transition into the digital era.
Under his leadership AAP has become a multi-media agency: reporters take photos, capture audio and shoot video, photographers shoot video, video journalists and presenters produce features and bulletins, while artists lead the way on interactive graphics. In addition to editorial responsibility Tony has had full revenue accountability for the AAP Newswire since 2008.
Group Human Resources Manager
Appointed Group Human Resources Manager in 2018, Donna is responsible for partnering with our leadership team, providing insight, advice and support in organisational development and HR strategy, while continuing to build AAP’s culture of being Supportive, Honest, Inclusive and Positive.
Donna graduated from University of Technology, Sydney in 2009 after completing a Bachelor of Business (majoring in Human Resources and Finance). Her career has traversed various roles in the HR field, including recruitment and criminal background screening, before joining AAP’s HR team in 2012.
Managing Director, Medianet and Mediaverse
Michael began his career in the Royal Australian Navy before taking communications roles in both Australia and the UK. After four years at one of Australia’s leading public affairs consultancies, he was appointed the Senior Graduate Research Fellow at the American University School of Communication in Washington DC, where he completed his Masters in Communication.
Upon his return to Australia, Michael established the Media Research Group (MRG) in 1997. MRG became one of Australia’s leading media monitoring companies, and employed more than 40 staff. MRG was acquired by AAP in 2007. Michael stayed on as Managing Director and assumed responsibility for the Medianet business in 2013.
General Manager, Pagemasters
Antony joined AAP in 2007 as Managing Editor for the launch of Pagemasters NZ. He then spent two years as Editor of NZ regional daily newspaper Hawke’s Bay Today before relocating to Sydney in 2012 to take up the role of Group Managing Editor of Pagemasters, a provider of world-class media production solutions. In 2018, Antony was appointed General Manager of Pagemasters.
He leads an international team of extraordinary breadth of talent, encompassing website development, editing and technical support for online news sites, comment moderation, design and subediting services, and the supply of TV listings, racing fields, stocks, shares and puzzles pages to some of Australia’s leading publishers.
Group Finance Director
Guneet graduated from UTS after completing the Bachelor of Accounting Cooperative Scholarship program (majoring in Accounting and Finance). She began her career at Lend Lease in 2008 where she completed the Lend Lease Graduate Finance Program, followed by various finance roles in the Lend Lease Development and Investment Management business units.
Guneet joined AAP in 2014 and was appointed Group Financial Controller in November 2017, where she is now responsible for overseeing the financial operations at AAP. Guneet is also a qualified Chartered Accountant.
Chief Technology Officer & Operations Director
Brook began his career in media and publishing when he joined the editorial and production business Pagemasters, five years before it was acquired by AAP in 2002. As Managing Editor, Brook helped to drive a succession of key projects, establishing Pagemasters’ reputation as a world leader in publishing solutions.
In 2010, Brook took up a business development role to support rapid growth at Pagemasters, before moving to AAP as Strategic Initiatives Manager. He is now responsible for transformation across the Information Technology division and for supporting all parts of the AAP Group.
Andy started with AAP as a general news reporter in Sydney in 2007 and after filling many roles in many bureaus, he’s made it full circle back to the harbour city as the newswire’s editor. Stints in London – as European correspondent – Canberra, Hobart and most recently Melbourne as bureau chief, have included coverage of court, sport, diplomacy, finance and entertainment, plus subediting.
Prior to joining AAP Andy worked for the Illawarra Mercury and previously, Rural Press publications in regional NSW.
Jo has been with AAP for 25 years. A proven newsroom leader, she is responsible for coordinating AAP’s breaking news and multimedia coverage of major events. Jo has been instrumental in transforming newsroom practices and guiding our team through those changes, while developing the next generation of AAP journalists.
A graduate of the University of Queensland, Jo’s career has taken her to Charters Towers in northern Queensland, to Orange in NSW, then to AAP where her roles have included broadcast editor, Melbourne bureau chief, news editor, and deputy editor. Jo is responsible for the team of producers who perform the final sub-edit of AAP FactCheck content before it is published.
Holly joined AAP as a subeditor during the Sydney Olympics and quickly moved into general reporting, before progressing to bureau chief roles – first in Perth, then Sydney. Holly has since managed AAP’s graphics, video and photographic operations, and various special projects. She now plans and executes AAP’s special event coverage.
Recently, Holly was appointed to the AAP Standards Committee, overseeing editorial standards and advising on matters of ethics and internal policy. As AAP FactCheck’s project manager, Holly helped establish the foundations of this important new unit.
Philip has more than 30 years experience working in senior editorial roles for Australia’s largest media companies. These positions include Editor of Fairfax Media’s The Sun-Herald (2000-2006), Group Executive Editor Fairfax Media (2006-2011), Assistant Editor of News Corp’s The Daily Telegraph (1995-1999) and U.S. correspondent for News Corp (1988-1990).
He has also served on the Australian Press Council (2010-2011). He joined AAP in 2012 and works with the Newswire senior management team to shape the news and information service for the future.
Head of Photography
Neil was appointed Head of Photography at AAP in July 2019. He is a leading photographic executive with 30 years media experience in the UK, US and Australia. Neil’s career started in his native Wales as a trainee photographer. He progressed to senior photographer and went on to roles as picture editor, assistant editor and deputy editor for various newspapers.
He came to Australia in 2008 and worked as a photographer in Melbourne for Fairfax Media, before joining News Corp in photographic management roles in Adelaide and Sydney. In total he has been a picture editor for eight newspapers, but still enjoys taking pictures in his spare time, which you can view on his Instagram account @bennettpix